Support
Get Help
The fastest way to reach staff is opening a ticket on Discord. Tickets are private — only you and staff can see them.
Player Issues
Whitelist access, ARK identity linking, tribe problems.
Purchase Issues
Failed or delayed delivery, wrong order, duplicate charges.
Server Problems
Connection issues, crashes, or reporting a bug.
Rule Questions
Anything unclear in the Server Rules or Prize Rules.
Appeals
Disputing a ban, warning, or disqualification.
Have an order issue? Include your order ID from My Orders so we can look it up quickly. Refund questions are covered in our Refund Policy.